Fairleys Garden Centre
Sign up to our new Loyalty Card – now available!Sign up to our new Loyalty Card – now available!Sign up to our new Loyalty Card – now available!Sign up to our new Loyalty Card – now available!

Loyalty Card

Loyalty Card

Fairley’s Loyalty Card

Join our free Loyalty Card scheme and be rewarded every time you shop with us.

  • Earn as you shop — 1 point for every £1 spent in the Garden Centre, with each point worth 3p to redeem.
  • Birthday treat — a free hot drink and cake during the week of your birthday.
  • Member exclusives — double & treble point promotions, plus members-only sales and offers.
  • Early event access — first pick of bookings for Light Up evenings, themed nights and Breakfast with Santa.

Sign up

Fill in your details below to join — it’s free and open to everyone aged 16 and over.


Loyalty Card Scheme – Terms & Conditions

These Terms & Conditions govern the use of the Fairley’s Garden Centre & Restaurant Card (“the Loyalty Card” or “the Scheme”). By joining and using the Scheme, members agree to the following:

1. Membership

  • Membership is free to join and open to all customers aged 16 or over.
  • Only one Loyalty Card account may be held per person.
  • Fairley’s Garden Centre & Restaurant reserves the right to refuse, merge, or close duplicate accounts.

2. Earning Points

  • Members earn 1 point for every £1 spent in the Garden Centre.
  • Each point is worth 3p when redeemed.
  • Points cannot be earned on: garden sheds, summerhouses and outdoor buildings; fuel, gas bottles etc.; Farm Shop purchases; gift vouchers (unless otherwise stated).
  • Points are added to the member’s account at the time of purchase.
  • Points have no cash value and cannot be exchanged for cash.

3. Redeeming Points

  • Points can be redeemed in the Garden Centre (excluding sale items and the Farm Shop) and the Restaurant.
  • Points cannot be used to purchase sale or clearance items.
  • Points must be redeemed within a rolling 18-month period. Any points not used within this timeframe will automatically expire.
  • Points can only be redeemed by the registered cardholder.

4. Restaurant Rewards

  • Members receive one free hot drink and cake during the week of their birthday.
  • A valid Loyalty Card must be presented.
  • Birthday rewards are valid for 7 days from the date issued.
  • Proof of date of birth may be requested.

5. Exclusive Member Benefits

Members may receive double and treble points promotions; early access to event bookings, including Light Up events, themed evenings and Breakfast with Santa; and exclusive sales, offers and promotions. These benefits may vary throughout the year and are subject to availability.

6. Card Use & Account Management

  • The Loyalty Card must be presented at the time of purchase to earn or redeem points.
  • Points cannot be added retrospectively.
  • Lost or stolen cards should be reported to Fairley’s Garden Centre & Restaurant. Replacement cards may be issued at the discretion of management.
  • Fairley’s Garden Centre & Restaurant is not responsible for lost points or rewards.

7. Changes to the Scheme

Fairley’s Garden Centre & Restaurant reserves the right to amend or withdraw the Scheme, change the value of points, modify qualifying products or exclusions, and alter these Terms & Conditions. Any changes will be communicated in-store or via email where possible.

8. Data Protection

  • Personal information provided for the Loyalty Card Scheme will be used solely for administering the programme and communicating relevant offers.
  • Data will be handled in accordance with applicable UK data protection laws.
  • Members may request account closure or data removal at any time.

9. General

  • Fairley’s Garden Centre & Restaurant reserves the right to refuse or cancel membership where misuse is suspected.
  • Participation in the Scheme constitutes acceptance of these Terms & Conditions.
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